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Privacy Policy

Last Updated: October 20, 2024

1. Introduction

Ghost Clip, Inc. ("Ghost Clip," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

By using Ghost Clip, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password, username
  • Profile Information: Bio, avatar, social media links, portfolio
  • Payment Information: Processed securely through Stripe (we don't store credit card details)
  • Communication Data: Messages, campaign briefs, support tickets
  • Campaign Data: Campaign details, applications, content submissions

2.2 Information Collected Automatically

When you use our Platform, we automatically collect:

  • Usage Data: Pages visited, features used, time spent on Platform
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP address, access times, referring URLs
  • Cookies: Authentication tokens, preferences, analytics

2.3 Information from Third Parties

We may receive information from:

  • Stripe: Payment verification and transaction data
  • Social Media: Public profile information if you link accounts
  • Analytics Providers: Aggregated usage statistics

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Platform
  • Process transactions and send related notifications
  • Facilitate communication between Founders and Creators
  • Send administrative messages, updates, and security alerts
  • Respond to support requests and inquiries
  • Detect, prevent, and address fraud or technical issues
  • Analyze usage patterns to improve user experience
  • Send marketing communications (with your consent)
  • Comply with legal obligations

4. Information Sharing and Disclosure

4.1 With Other Users

Profile information (name, bio, portfolio) is visible to other users. Campaign information is shared between Founders and participating Creators.

4.2 With Service Providers

We share information with third-party service providers:

  • Stripe: Payment processing
  • Hosting Providers: Platform infrastructure
  • Email Services: Transactional and marketing emails
  • Analytics Tools: Usage analytics and insights

4.3 For Legal Reasons

We may disclose information if required by law or to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Investigate fraud or security issues
  • Enforce our Terms of Service

4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.5 With Your Consent

We may share information with your explicit consent or at your direction.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit (HTTPS/TLS)
  • Encrypted storage of sensitive data
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing via Stripe

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information through your profile settings.

6.2 Data Deletion

You can request deletion of your account and data by contacting us at privacy@ghostclip.io. Some information may be retained for legal or operational purposes.

6.3 Marketing Communications

You can opt out of marketing emails by clicking "unsubscribe" in any marketing message or updating your preferences.

6.4 Cookies

Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, some features may not function properly without cookies.

6.5 Data Portability

You can request a copy of your data in a portable format by contacting us.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for:

  • Legal compliance (e.g., tax records, transaction history)
  • Dispute resolution and fraud prevention
  • Enforcing our agreements
  • Legitimate business purposes

8. International Data Transfers

Ghost Clip operates in the United States. If you access the Platform from outside the US, your information may be transferred to, stored, and processed in the US. By using the Platform, you consent to this transfer.

9. Children's Privacy

Ghost Clip is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or shared
  • Right to opt-out of sale of personal information
  • Right to request deletion of personal information
  • Right to non-discrimination for exercising rights

Note: Ghost Clip does not sell personal information to third parties.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on the Platform. Your continued use after changes constitutes acceptance.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: privacy@ghostclip.io

Support: support@ghostclip.io

Address: Ghost Clip, Inc.
[Your Address Here]

By using Ghost Clip, you acknowledge that you have read and understood this Privacy Policy.